Privacy Policy

Last Updated: September 13, 2025

At Natures Protege (“Company,” “we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our websites (www.naturesprotege.com, www.naturesprotege.ca, and www.TLM.com) or use our mobile application (collectively, the “Platforms”).

By accessing or using our Platforms, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Includes your name, email address, billing details, login credentials, and any other information you provide when registering, subscribing, or purchasing on the Platforms.

Usage Data: Includes information on how you interact with our Platforms, such as page views, features accessed, session durations, and crash reports.

App-Specific Permissions: If you use our mobile app, we may request permissions to access your device’s features, such as:

  • Notifications (to send reminders or updates)
  • Storage (to save user preferences or downloads)
  • Location (if required for specific features, e.g., localized content or event tools)

You can manage these permissions in your device settings.

2. How We Use Your Information

We use collected information to:

  • Deliver and improve our products, services, and user experience
  • Process transactions and manage subscriptions
  • Send promotional emails, updates, and reminders
  • Provide customer support and respond to inquiries
  • Ensure compliance with our Terms & Conditions

3. In-App Purchases and Payment Information

For purchases made through the Platforms or mobile app, we collect necessary payment details to process transactions. Payment information is handled securely by trusted third-party payment processors. We do not store full credit card details on our servers.

4. Sharing Your Information

We do not sell your personal information. We may share limited information with trusted third-party service providers solely for operational purposes, such as:

  • Analytics providers (to monitor usage patterns and improve performance)
  • Payment processors (to securely handle financial transactions)
  • Notification and email services (to send updates and reminders)

These providers are bound by confidentiality and data protection agreements.

5. Data Security

We take the security of your data seriously. Measures include encryption during transmission, secure servers, restricted access to stored data, and regular system monitoring. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal information
  • Request a copy of the data we hold about you
  • Opt out of promotional communications via unsubscribe links or app settings
  • Withdraw consent for app permissions in your device settings

If you wish to exercise these rights, please contact us (see Section 10).

7. Cookies & Tracking Technologies

Our Platforms may use cookies, pixels, and similar tracking technologies to improve user experience and analyze performance. These technologies allow us to:

  • Recognize repeat visitors and save preferences
  • Understand how users navigate our Platforms
  • Deliver personalized content and marketing (including ads)
  • Measure the effectiveness of promotions and campaigns

Types of cookies used may include:

  • Essential cookies – Required for the Platforms to function properly
  • Performance cookies – Help us understand site usage and improve functionality
  • Functional cookies – Remember user preferences for a customized experience
  • Advertising cookies – Used to deliver relevant ads or retargeting content

Managing cookies:
 You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our Platforms.

If required under applicable laws, we will request your consent before placing non-essential cookies or similar tracking tools.

8. Third-Party Links

Our Platforms may include links to external websites or services. We are not responsible for the content or privacy practices of these third parties and encourage you to review their policies before engaging with them.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be communicated via:

Your continued use of the Platforms after changes are posted constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

📧 info@naturesprotege.com
📧 Or any official TLM.com email address provided in the future